Careers
What kind of positions does Pulsed Calls typically offer?
We regularly offer positions for Customer Support Agents, Technical Support Specialists (ELD-focused), Dispatch Assistants, and Administrative Virtual Assistants, especially for bilingual candidates (English/Spanish). Most of our roles are remote and cater to the transportation and logistics industry.
Do I need previous experience in the transportation sector or with ELD systems?
While previous experience is a plus, it’s not required. We provide full training for all new hires, especially in areas like ELD support, Hours of Service (HOS) rules, and transportation compliance.
Is the work remote or in-office?
Most of our roles are fully remote (work from home). You will need a stable internet connection, a quiet workspace, and a computer or laptop with a headset to get started.
What are the available work schedules?
We offer flexible shift options, including:
Morning shifts (7 AM – 3 PM EST)
Afternoon shifts (3 PM – 11 PM EST)
Overnight shifts (11 PM – 7 AM EST)
You’ll be assigned a fixed shift and two fixed days off per week.
Do I need to be bilingual?
Yes. Since we support clients in the U.S. trucking industry, fluency in both English and Spanish is a key requirement for most of our customer-facing roles.
How do I apply?
Visit our Careers page or send your resume to jobs@pulsedcalls.com. Be sure to include your availability, preferred shift, and if you have experience in customer service, dispatch, or ELD platforms.
What is the recruitment process like?
Our process includes:
- Resume screening
- A short language and tech proficiency assessment
- An interview via Zoom or Google Meet
- Paid training and onboarding if selected
Do you offer training?
Yes! All selected candidates undergo a paid training program focused on our internal systems, communication tools, and ELD support protocols.
Are there opportunities for growth within Pulsed Calls?
Absolutely. We’re a growing company and love to promote from within. Many of our team leaders, trainers, and account coordinators started as agents.
Who can I contact if I have questions about working at Pulsed Calls?
You can email our recruitment team at jobs@pulsedcalls.com or visit our website:
